HelpClinic

Emotional support for older adults

Getting older can bring loneliness, health changes and worries about memory.

HelpClinic offers short self-help exercises for the feelings that can come with loneliness, worsening health and worries about memory, while its AI guide suggests the next tool and helps organise a daily routine. The AI guide is neither a therapist nor a crisis service, and it may not recognise a crisis. You can also book an individual session with a vetted professional.

Calm for a hard evening

24/7
A short exercise to soothe the heart, in 3 minutes
that is all it takes
3 min

One concern at a time, at your own pace and without judgement.

What people bring most often

  • Loneliness
  • Health changes
  • Memory worries
  • Sleep
  • Loss and change
You’re not alone
Start at your own pace

Built with psychologists and the Medical University of Lodz.

Short reads that help you start

When the house grows quiet: easing loneliness

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The hardest moment may come after dinner, when the practical jobs are done and there is no one to tell about the day. You may keep checking the phone, leave the television on for company, or decide not to contact anyone because you do not want to be a burden. A loss, a change in routine, health worries, or seeing other people together can make the quiet feel sharper. Treat that moment as the signal to use a plan you have already written, rather than waiting until you feel sociable.

Prepare one page during a steadier part of the day. Give it three headings: a short conversation, being around people, and an activity that connects you with the world. Under each heading, write one specific first choice and one backup. You might list calling your sister, messaging a former colleague, walking to the shop, sitting somewhere people gather, or listening to a programme with a cup of tea. Add names, days, and times. Keep the page beside the chair or table you normally use in the evening.

When the silence starts to weigh on you, follow the same order each time. First, say what is happening: “The house feels very quiet, and I need a little contact.” Next, open your page and choose the easiest option, not the ideal one. Use the five-minute rule to begin. You can send: “The evening feels quiet today. Do you have time for a brief chat?” If you do not want advice, add: “You do not need to solve anything. I would just like to hear a familiar voice.”

If the first person does not answer, move to the backup instead of treating the silence as rejection. Leave a simple message: “No need to call immediately. I was hoping for a short chat when you have time.” Then contact the next person or use the being around people option for five minutes. If a conversation begins but feels tiring, end it clearly: “Thank you for speaking with me. I am going to rest now, but it helped to have contact.” The purpose is one real point of contact, even if your mood does not change straight away.

Plan three fixed points for the week: one call, one trip out, and one shared activity, including an online option if that suits you. Record the day and time, then add a backup beside each entry. To suggest regular contact, say: “Would you be willing to have a short call with me every Tuesday? If that time stops working, we can choose another.” If plans often remain vague, ask directly: “Could we put a time in the calendar now?” A definite arrangement is easier to follow than hoping someone happens to call.

Adjust the plan to your actual circumstances. If you live alone, keep it visible and include someone who can expect a brief check-in. If no family lives nearby, use a friend, neighbor, former colleague, or another person you already know. With no money to spend, choose contact that does not require a purchase, such as a walk, a shared sitting area, a phone message, or a programme you already receive. If you work shifts, attach each fixed point to waking, eating, or finishing work instead of a conventional evening. If language is a barrier, write the name of your preferred language into this message: “I express myself more clearly in [language]. Please give me time to find the words.”

After each attempt, make a short note about what happened. Record the action, whether anyone responded, and whether the isolation felt the same, lighter, or heavier afterwards. If long calls leave you exhausted, ask for ten minutes next time. If going out feels too demanding, begin with standing outside or sitting near other people briefly. Keep the versions that are manageable and replace the ones you repeatedly avoid. In HelpClinic, you can name what you are feeling, keep your gentle evening plan, prepare what you want to say, and process the contact afterwards.

Involve a professional if loneliness remains overwhelming or takes away your wish to do everyday things. Look for observable changes, such as repeatedly staying in bed when you intended to get up, no longer preparing food, avoiding washing or dressing, leaving messages and mail unopened, or withdrawing from every planned contact. Tell your GP, a psychologist, or someone you trust what has changed. You can say or send: “Loneliness is affecting my everyday life. I have stopped doing [specific activity], and my usual contact plan is not enough. I would like help deciding what to do next.” If a health worry or a concern about medicine is part of the problem, ask your GP. If the first explanation is misunderstood, show your written examples and repeat: “This is happening regularly, and I need you to understand how it is affecting my days.”

When health is getting worse: making the day manageable

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An appointment letter is on the table, another date is already in the calendar, and the tasks you expected to finish today still have not been started. Pain or fatigue may use up attention before the day has properly begun. Worry can move between the condition itself, the next appointment and what you may no longer be able to do independently. When several concerns arrive together, begin by separating what needs your attention today from what belongs in a conversation with your GP or doctor.

Take one sheet of paper and give it three headings: must happen, would help and can wait. Put essential arrangements under the first heading, including any appointment you need to attend or question you need to send to your GP or doctor. Under the second, write actions that would make the day less demanding, such as asking someone to collect something or moving a conversation to another day. Everything else can wait. This is a way to reduce decisions, not a judgement about how much you ought to manage.

Plan around the energy and pain you actually have, rather than the day you hoped to have. Choose one necessary task and decide what you will do before and after it. You might write, “I will make the call after breakfast, then leave the next part of the morning unplanned.” If the task becomes too much, stop and move it to the next workable time. Questions about whether a physical activity, symptom or change is medically safe belong with your GP or doctor.

Accepting help can feel like giving up independence, especially when you have managed the same tasks for years. Make the request limited and concrete: “Could you take me to this appointment and wait until I am finished?” or “Could you help me organise these letters on Thursday?” If you fear being a burden, say that directly: “I find it difficult to ask because I do not want everything to fall on you. I need help with this particular task.” The other person can then answer a clear request instead of guessing what you need.

Before an appointment, write what has changed, when you notice it and how it affects an ordinary day. Include the emotional load as well as the practical facts: “I am spending much of the evening worrying about this,” or “By the time I have attended appointments, I have no energy for contact with other people.” Put your most pressing question first. You can say, “I have several concerns and may lose track. Please begin with this one.” For any question about symptoms, medicines or your condition, ask your GP or doctor.

If the first plan does not work, identify the obstacle rather than discarding the whole approach. Perhaps the task was too large, help was offered at the wrong time or an appointment ended before you explained the effect on daily life. Make the next request narrower. If you felt misunderstood, contact the practice or office again and say, “I did not explain clearly how this is affecting my days. I have written down some examples and would like to discuss them.” Take the page with you or ask whether you can send it beforehand.

Fit the plan to your circumstances. If you live alone, keep essential contacts and appointment notes together where you can find them. If no family is nearby, consider a friend, neighbour, former colleague or another trusted person for one specific task. With no money to spend, ask for help that does not involve a purchase, such as sitting with you while you make a call. If you work shifts, plan around waking and resting rather than conventional mornings. If language is a barrier, write, “I would like to discuss my health in [language]. What language support can you offer?”

Involve a professional when worry, low mood or the effort of managing your health repeatedly interferes with eating, sleeping, washing, dressing, keeping appointments or staying in contact with people. Describe the change rather than trying to name its cause: “My health worries are taking over much of the day, and I have stopped doing these ordinary things.” Speak to your GP or doctor about health changes and ask what to do; for emotional support, you can also book an individual session with a vetted professional. HelpClinic offers short self-help exercises, and its AI guide suggests the next tool and helps build a daily routine.

When forgetting frightens you: talking to your GP or doctor

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You walk into a room and cannot remember why, misplace something you use often or lose the thread of a conversation. The moment may pass, but the fear stays: “Could this be dementia?” Most people forget things from time to time, and memory problems do not necessarily mean dementia. Dementia is not an inevitable part of ageing. If problems with memory keep happening, talking to your GP or doctor is a calm, practical next step.

For the coming week, keep a brief observation note. Record what happened, what you were doing, whether anyone else noticed and how it affected the task. Write “I missed the appointment after confusing the dates” rather than “My memory is bad.” This note is not a test, score or checklist for deciding what the change means. Its purpose is to give your GP or doctor concrete information without asking you to reconstruct every example during the appointment.

Keep the note simple enough to use. Add an entry only when something concerns you, then put the page away and return to what you were doing. Do not repeatedly challenge yourself with puzzles, questions or memory checks. No exercise or routine on this page can prevent, slow or treat dementia. A familiar place for keys, written appointments and reminders may make daily tasks easier, but these practical supports do not explain why memory has changed.

Arrange a conversation when memory problems keep returning or are affecting ordinary activities. You can say, “I have noticed repeated changes in my memory, and they are worrying me. I wrote down some examples because I would like to discuss what may be causing them.” Bring the note and begin with the example that affected you most. If someone else has noticed a change, ask them for a factual description, not a conclusion about what it means.

Memory changes can have many causes. A GP or doctor may consider stress, anxiety or depression, sleep problems, side effects of medicines, alcohol or drugs, an underactive thyroid, hormonal disturbances, nutritional deficiencies or another medical condition that can cause sudden confusion. These possibilities are not a way to assess yourself. Ask your GP or doctor to review what you have noticed and explain the appropriate next steps. If medicines are part of your concern, ask your GP or doctor.

If the first conversation does not answer your concern, return to the observable examples. Say, “I understand that occasional forgetting happens, but this has continued and is affecting these tasks.” Ask what changes you should record and when to make further contact. If you forgot a question during the appointment, contact the practice or office and ask how best to raise it. You are not required to prove a diagnosis; your task is to describe what is happening clearly.

Adjust the process to your circumstances. If you live alone, note changes in household tasks, appointments or familiar routes that you can observe yourself. If no family is nearby, a trusted friend or neighbour may help you remember examples, but you can still speak to your GP or doctor without them. For shift work, record events in relation to waking and sleeping rather than the time of day. Paper and a pen are enough if money is limited. If language is a barrier, write, “I am concerned about changes in my memory. I would like to explain them in [language]. What language support can you offer?”

Tell your GP or doctor about repeated examples such as forgetting recent events, losing or misplacing things, getting lost on familiar routes, losing track of time, struggling with decisions, finding words or conversations difficult, or having trouble with familiar tasks. These observations do not decide the cause. If confusion appears suddenly, contact your GP or doctor, describe exactly what changed and ask what to do. You can use a short journalling exercise in HelpClinic to put the fear into words before the conversation, but HelpClinic does not diagnose or assess memory.

After losing someone: gentle steps for each day

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After a loss, ordinary parts of the day can become difficult to place. You may wake and briefly expect everything to be as it was, then remember. Meals may happen late or be forgotten. Evenings can feel especially long when there is nobody to speak with. Instead of planning the whole day, choose three gentle anchors: one for morning, one for daytime, and one for evening. Their purpose is to give the day a basic shape when decisions feel tiring.

Start with actions that are small enough to repeat. A morning anchor might be opening the curtains, drinking water, and sitting in the same chair for a moment. A daytime anchor could be having a simple meal at a similar time. An evening anchor might be preparing clothes for morning and placing water where you can reach it. Write the anchors on paper in the order you will do them. If three actions feel like too much, make each anchor a single action. Opening the curtains can be enough for morning. The anchors are not a test of how well you are coping.

When you wake, look only at the first anchor. You do not need to decide what the rest of the day will contain. Say, “For now, I am opening the curtains and drinking some water.” Afterward, pause before choosing the next task. During the daytime, use the same approach: “I am going to prepare something simple to eat. I can decide what comes next after that.” If an anchor is repeatedly missed, move it to a time that fits more naturally or make it easier. The useful anchor is the one you can actually return to.

A wave of grief may arrive while you are washing a cup, hearing a familiar sound, or entering a quiet room. First, name what is happening: “The longing is very strong now,” or, “This memory has brought the grief close.” Place your feet on the floor and lengthen your exhale for one minute. Then choose one next action. You might stay with the memory briefly, call someone, or complete one simple task such as putting away the cup. If naming the feeling or changing your breathing does not help, stop trying to force a change. Notice the chair beneath you, look around the room, and return to the smallest available anchor.

If you want contact, make the request specific so the other person knows what would help. You can say or send, “Today is very hard. Could you call me when you are free?” Another option is, “I do not need advice. I would like you to listen while I tell you about my day.” If eating feels difficult, try, “Could you stay on the phone while I prepare something simple?” When the first person does not reply, contact someone else or send a clearer second message: “I am having a difficult evening and would appreciate a brief call.” A missed reply does not require you to spend the evening waiting beside the phone.

You may also set aside a short time for your connection with the person you lost. Choose one photograph, write down one memory, speak their name, or light a candle. Give the moment a clear ending by putting the photograph back, closing the notebook, or blowing out the candle. Then return to your evening anchor. If the memory leaves you too distressed to continue, put the item away sooner and choose something immediate and simple, such as drinking water, preparing your clothes, or contacting someone.

Your anchors can change with your circumstances. If you live alone, place the written list where you will see it and arrange a regular check-in with someone you know. If family is not nearby, ask a friend, neighbor, or other trusted contact: “Could we agree on a time to speak when the evenings are difficult?” For shift work, let morning mean after waking and evening mean before sleeping, regardless of the clock. If money is limited, choose anchors that require no purchase, such as opening a curtain, drinking water, writing a memory, or making a call. If language is a barrier, write the request before contacting professional help. For example: “I need support with grief. I would prefer to speak in Spanish. Is that possible?” Replace Spanish with the language you prefer.

Grief has no single timetable, but certain changes call for urgent action. Notice whether the pain feels unbearable, whether you are repeatedly unable to eat, drink, wash, get dressed, or complete essential daily tasks, and whether you are thinking about harming yourself. Contact professional or emergency help urgently if any of these happen. You can say, “My grief feels unbearable today. I am struggling to meet my basic needs, and I need help now.” If you are thinking about harming yourself, state that directly: “I am thinking about harming myself and need urgent help.” If speaking is difficult, send those words as a written message or show them to the person helping you make contact.

Restless nights: simple ways to sleep better

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Restlessness can begin before you reach bed. You may doze in a chair, become alert while getting ready, or wake later with tomorrow's tasks already running through your mind. Health worries can feel louder in a quiet room. Checking the time, turning the news back on, or trying hard to make sleep happen may then add frustration. Notice your usual sequence without judging it. The immediate task is to make the next evening predictable, so you do not have to decide what to do at every stage.

Choose a wind down time you can repeat. About half an hour before bed, dim the lights and turn off the news. Prepare only what you need for morning, such as clothes, a glass, a note, or something you must take with you. Then choose one quiet activity: read a few pages, listen to soft music, or stretch gently in a safe position. If you are not sleepy when the routine ends, continue the quiet activity a little longer. Go to bed when sleepiness appears, rather than because you think you should already be asleep.

Keep a page and pen beside your chair for worries that return. Write each concern in a few words, followed by one action for morning. For example: “Prescription: ring after breakfast.” You might also write, “Ask my GP about the pain,” or, “Check tomorrow's appointment time after breakfast.” Do not try to plan every possible outcome. Give the concern one clear next step, place the page where you will see it, and say, “I have written down what I need to do. I do not have to solve this at night.”

After putting the page aside, take six gentle breaths with a slightly longer exhale. There is no need to make the breaths unusually deep. You can say, “Breathing in gently. Breathing out slowly,” while you count. If counting makes you more tense, stop counting and return your attention to the quiet activity. Turn the clock away or leave it where you cannot keep checking it. When you notice the urge to look, say, “The exact time will not change what I do next.”

If you have been awake for a long time and tension is building, get up carefully. Sit somewhere dim and return to the same quiet activity. Keep the choice simple, even if it did not make you sleepy earlier. The aim for that moment is to stop struggling in bed. Try saying, “I am awake, so I will sit quietly until sleepiness returns.” Go back to bed when you feel sleepy again. If you become alert once more, repeat the sequence. A second attempt does not need a new activity, a brighter room, or another check of the news.

Adjust the routine to your circumstances. If you live alone, place the page, pen, morning items, and anything else you need within easy reach before dimming the lights. If no family lives nearby, write down the person you could contact in the morning, if there is someone you trust. If you work shifts, use the same half hour sequence before your main sleep, even when that sleep begins during the day. If money is tight, use what you already have: an old book, quiet music, a chair, paper, and gentle movement cost nothing. If a language barrier makes talking to your GP difficult, record short, concrete details such as when the problem happens, what wakes you, and how you feel during the day. Show the page during the conversation, or ask someone you trust to help you prepare what you want to say.

When the first evening does not go as planned, change one part rather than rebuilding everything. Perhaps the news stayed on, morning preparations took too long, or the chosen activity kept your attention too strongly. Make the next attempt smaller. You can decide, “Tomorrow I will turn off the news first,” or, “I will prepare my clothes earlier.” Keep a brief record of when you began winding down, whether worries returned, and what you did after waking. This gives you something concrete to review without asking you to explain the whole night from memory.

Do not change medicines or their timing without advice. Speak to your GP if sleeplessness persists, worsens, or comes with pain, breathing problems, or strong daytime sleepiness. Observable details will help you explain what is happening: the pattern keeps returning, you are spending longer awake, you are waking more often, or daytime sleepiness is interfering with ordinary activities. You can say, “I have been sleeping poorly, and the pattern is continuing. This is what happens during the night and during the day.” If medicines are part of your concern, say, “These are the medicines I take and the times I take them. Please tell me what I should do before I change anything.”

A new chapter in retirement: finding meaning and rhythm

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Retirement can leave ordinary days feeling unexpectedly shapeless. Work may have provided a reason to get up, people to speak with and a clear sense of what came next. Without that structure, the empty diary that once sounded appealing can become uncomfortable. You may stay in bed later because nothing is waiting, postpone small tasks or reach the evening wondering where the day went. Begin by noticing this change without demanding that you immediately discover a new purpose.

Take a sheet of paper and choose three directions that matter to you now. Possible directions include relationships, learning, caring for others, movement and creativity. Write one action beside each, small enough to do this week. For relationships, it might be sending one message. For learning, it could be listening to something unfamiliar. For creativity, it might be taking out materials you already own for twenty minutes. If an action feels heavy before you begin, make it smaller until it feels possible.

Next, give the week four kinds of point: contact with another person, a practical task, movement suited to your abilities and time without duties. Put each one on a specific day, but leave open spaces around it. Your plan might be a call on Tuesday, shopping on Wednesday, a walk on Thursday and music with no goal on Friday. Add the time of day if that helps you begin. The aim is a rhythm you can return to, not a schedule that makes you feel behind.

For contact, make the invitation clear and easy to answer. You could send, "I am trying to give my week a little more shape. Would you have time for a short call on Tuesday afternoon?" Or say, "I would enjoy some company this week. Would you like to have coffee with me on Friday?" If the person is busy or does not reply, avoid treating that response as a verdict on the relationship. Try another person, offer a different time or suggest a shorter call. You can write, "No problem if this week is full. Would next Tuesday suit you better?"

If you live alone, place one point of contact earlier in the week so several silent days do not pass before you notice them. If family members live far away, ask for a regular time rather than waiting for spontaneous calls: "Could we choose one evening when we usually speak, even if some weeks it is brief?" Friends, former colleagues and neighbors may also be part of your rhythm. If your first invitation is declined, make a second invitation to somebody else before removing contact from the plan.

Your circumstances may require a looser structure. If you still do shift work, plan by sequence instead of weekday: contact after the first shift, a practical task after the next rest period and movement when your energy allows. If money is tight, choose actions that use what you already have, such as a phone call, music, writing, sitting outside or walking somewhere familiar. If English is difficult for you, prepare a short message in writing before a conversation. You can say, "I need a little extra time to find the words. I have written down what I want to ask."

At the end of the week, look at what actually happened rather than judging the whole plan as a success or failure. Ask, "What gave me even a little energy? What did I do only from obligation? What kept being postponed?" Keep one supportive point, change one heavy one and add one small experiment. If the walk felt lonely, invite someone or shorten it. If a scheduled call felt demanding, replace it with a message. If you completed nothing, choose one action for the next day and decide exactly when you will start.

Speak with your GP or a psychologist when the lack of purpose remains tied to low mood, or when you can observe that it is affecting daily life. Signs you can describe include repeatedly avoiding contact, leaving ordinary tasks undone, losing interest in activities that previously helped or finding that worry prevents you from following your routine. You do not need to decide what these changes mean. Write down what has changed and say, "Since retiring, my low mood has continued and I am struggling to keep a basic weekly rhythm. I would like to talk about what support may be appropriate." If arranging the conversation feels difficult, ask someone you trust to sit with you while you make contact.

Daily support for changes that affect how life feels

Loneliness in older age can settle into evenings and weekends, or into weeks with little real contact. Retirement, bereavement or less independence changes the shape of a week. Living with chronic illness adds worry, fatigue, pain and appointments, and accepting help can bring a fear of being a burden.

Memory changes have many causes and need not mean dementia. If they keep happening, note what you observe and talk to your GP or doctor. HelpClinic offers short self-help exercises and an AI-guided routine before and between appointments, and sessions you can book. It complements therapy, treatment and your doctor; it does not replace them.

Loneliness
11.8%of older people worldwide experience loneliness
Between appointments
Daily routineThe AI guide suggests short exercises for the days ahead. It is not a therapist or a crisis service.
Social isolation
1 in 4older people worldwide experience social isolation

“I didn’t want to be a bother to anyone. I just needed something that would be there with me in the evening.”

From the first day to calmer everyday life

A calm check-in to start

You tell us how today feels, unhurried, without judgment. We listen, to understand you well.

Gentle exercises

Evidence-informed breathing exercises, journaling prompts, and CBT and ACT techniques, ready when you need them.

A daily rhythm, step by step

AI guided support selects the next tool and sequences your daily routine. You can choose professional support when needed.

A 1:1 talk with a therapist

When self-help is not enough, book an individual session with a vetted professional.

Frequently asked questions

Does HelpClinic replace therapy or my doctor?

No. HelpClinic provides daily support between and before appointments. It gives you simple tools for right now, and you can book a session with a vetted professional when you need one. It does not replace medical care or help in a life-threatening situation.

What is the AI guide: is it a therapist?

AI guided support selects the next tool and sequences your daily routine. It is not a therapist or crisis service and may not recognise a crisis. In immediate danger, use the numbers below.

Will I be able to use HelpClinic at my own pace?

Yes. You can go through each feature step by step at your own pace, and you can return to the instructions whenever you want. Start with one tool, stop when you have had enough, and come back later. If you want human support, you can book an individual session with a vetted professional.

How much does it cost?

You start free: no card required. A calm starting check-in, daily tools and support for the hard moments stay free for good. An optional subscription unlocks the full library and routines, and human care (groups, 1:1 talks) can be booked. No hidden charges.

Can I talk to a real person?

Yes. You can join friendly support groups or book a 1:1 talk with a therapist. In between, the daily tools are there for you at any hour.

What can I do about loneliness and social isolation?

Choose one small form of contact and make a specific request, such as asking someone whether they can speak with you later today. If that person is unavailable, try a second contact or spend time in a familiar place where other people are present. If loneliness or social isolation is repeatedly affecting meals, sleep, personal care or your ability to leave home, tell your GP or doctor or book an individual session with a vetted professional.

How can I cope when my health is getting worse?

Make the day smaller by deciding what needs doing, what would help and what can wait. Write down how worry, fatigue, pain and appointments are affecting you, then take those examples to your GP or doctor. Ask for practical help with a specific task rather than trying to manage everything alone. For questions about symptoms, medicines or changes in your condition, ask your GP or doctor.

What should I do when worries about memory keep returning?

Write down what happened and arrange a conversation with your GP or doctor if memory problems keep happening. Memory changes can have many causes and do not necessarily mean dementia. Mention observable examples, such as losing things, losing track of time, struggling to follow conversations or finding familiar tasks harder. Do not test or diagnose yourself; ask your GP or doctor to consider what may be causing the change.

Why do I care less as I get older?

You may care less because your priorities have changed, but ongoing numbness or loss of interest deserves attention. Notice whether the feeling is peaceful, freeing, flat, or distressing. If it affects daily life, talk with your doctor or a licensed mental health professional. HelpClinic offers daily self-help tools between sessions, but it does not diagnose the cause.

HelpClinic

Feeling like it’s too much for today?

If you are in immediate danger or thinking about suicide, call the appropriate number below now. HelpClinic is not an emergency service.

Immediate danger (UK & Ireland)

999

Immediate danger (US)

911

Samaritans (UK & Ireland)

116 123

988 Suicide & Crisis Lifeline (US)

988
Other countries

Canada

Emergency services: 911

988 Suicide Crisis Helpline: 988 (call or text, 24/7)

Australia

Triple Zero: 000

Lifeline: 13 11 14 (24/7, free from a mobile; a landline call costs the same as a local one)

New Zealand

Emergency services: 111

Need to talk?: 1737 (call or text, 24/7, free)

These are external helplines, not HelpClinic. The emergency and support numbers are free: 999 and 116 123 in the UK and Ireland, 911 and 988 in the US, and 112 across the EU. Canada, Australia and New Zealand are listed below. If you are in another country, findahelpline.com lists helplines for that country.

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